© 2016 Helitrans | Helicopter Tours Norway | Trondheim airport Vaernes | Call (+47) 476 77 123 | All Rights Reserved ®

Terms and conditions

 

By submitting an order to this site, you acknowledge that you’ve read and accepted all rules, regulations, policies, protocols and prices of HeliTours as stated below.

RESERVATIONS:

Your credit card will be charged the full amount of your bill as soon as you check out. You’ll receive an electronic acknowledgement from HeliTours within 24 hours to confirm that your payment was received and your tour was booked.

 

CANCELLATIONS:

You’re welcome to cancel your trip with Heli Tours at any time, but you accept the following fees with cancellation:

Less than 2 weeks and more than 4 days before your trip = 10% cancellation fee

Less than 4 days and more than 48 hours before your trip = 50% cancellation fee

Less than 48 hours before your trip = 100% cancellation fee

FAILURE TO APPEAR: If you’re absent during your scheduled tour with no notice or warning, your trip is completely non-refundable.

 

REFUNDS:

We reserve the right to cancel tours at any time. Tours have and will be halted for conditions outside of our control such as high winds or heavy rain. The helicopters we operate is also standby for other operators that has first priority in certain emergency situations. In the event of these cancellations, you’ll be refunded the total cost (100%) of your reservation or allowed to re-book for a later time. Please allow ten (10) business days for your refund to be processed. 

 

FLIGHTS:

Flights and flight schedules may vary due to weather conditions. HeliTours reserves the right to put you on another helicopter or a different flight if necessary. Flight times are approximate and include loading and unloading.

 

COMFORT AND SAFETY:

Passengers who weigh more than 112kg (250lbs) are asked to contact us by phone or email before booking a tour. There are weight restrictions for the seats, but in some cases accommodations can be made. Children must be at least three (3) years of age to ride with HeliTours. Children under eleven (11) years old must be accompanied by an adult. Cameras and other photography equipment are allowed, but they’re brought aboard at your own risk.

 

PRICES:

The prices listed are in Norwegian kroner (NOK) and are subject to change without notice. Itineraries are also subject to change without notice. The tours require a minimum number of two (2) passengers to take off.

 

GENERAL BOOKING INFORMATION:

Times, instructions and departure details will be sent to you via e-mail after you’ve booked and confirmed your flight with HeliTours. You can expect to receive this information within 24 hours of placing your order. If you don’t receive the details of your reservation within this time frame, please contact us through our customer service department. You might be asked to show proof of purchase with a copy of your confirmation email. If you’ve booked through one of our merchants, please ask for a ticket that we can check against our records.

 

CERTIFICATION:

Our helicopter tours are operated through the following Company:

Helitrans AS

Trondheim lufthavn Værnes

7502 Stjørdal

Phone: +47 906 09 872

Email: booking@helitours.no

 

MISCELLANEOUS:

Heli Tours is in compliance with all current Norwegian aviation regulations for civil aviation (BSL).

 

CONDITIONS AND USE FOR OUR WEBSITE

 

PRIVACY:

Your privacy is important to us at Heli Tours. Your name, location, phone number and e-mail address are stored in our database, but we will not sell, rent, trade or otherwise release any of your contact information or financial details to other organizations. We do reserve the right to release identifying details if asked to provide them by legal authorities or if we believe the action is necessary to protect the property or safety of HeliTours or any of our affiliates, employees or passengers.

 

SITE USE:

Helitrans owns and operates http://www.helitours.no. All information, data, software, photographs, logos, graphs, videos, typefaces, graphics, music, sounds, images, illustrations, designs, icons and other materials within (hereby collectively known as “Content”) were created or purchased by our brand. All content supplied by the website is for informational purposes only. By using this site, you agree to these terms.

 

COPYRIGHT:

All content on http://www.helitours.no is copyrighted unless otherwise stated. It may not be used by individuals, companies or corporations unless written permission from HeliTours is requested and received. The contents of the website are either the property of Helitrans or used with permission.

 

TRADEMARKS:

The designs, logos, trademarks and service marks that appear on http://www.helitours.no are registered to HeliTours. They may not be used elsewhere without written permission from Heli Tours.

 

THIRD PARTY USE:

Only approved third party retailers and suppliers can copy, download or distribute content provided by HeliTours. You may not copy, download or distribute content for any other commercial purpose without written permission from Heli Tours. The company will not be liable for any damages or viruses that your electronics may pick up from browsing or downloading content from http://www.helitours.no or any of its advertisements. We reserve the right to modify these Terms at any time, and you assume full responsibility for keeping yourself updated about any changes.

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